Let me tell you something about what I do.
I work as a customer care representative with one of the biggest banks in the US. We are overseas. I simply love this job because I don’t have to worry about work after work. If you know what I mean. I can file a leave anytime. Although, attendance and punctuality is a big issue. And it pays well. Some people think it’s a dead-end job. That is if you don’t have a drive and ambition. In a call center, there are a lot of openings because a lot leave the job. ahha
I was an Information Management graduate from one of the prestigious school in the Philippines. But being ‘prestigious’ does not equate from being the best and being able to produce the best. It all depends on the individual. I took a wrong choice. I dont’ blame myself, anyone or even the school for where I am now. There’s nothing to blame anyway.
I met the nicest person, my boyfriend, at work. I met friends, who until now are still my friends. I met a lot of people and I learned a lot from the work experiences I had.
My first job was at ICT, as a customer care rep, too. I was then promoted a team leader. I loved it. But the schedule is erratic, it was also a new account that I handled and management was inexperienced. I got fed up. Then I resigned. I then worked with Bayantrade, Inc. As a business analyst but my job was also like in customer service but less calls. A year and a half passed, our account decided to change from outsourced (which was me) to inhouse and they had their own office here in Manila. I trained their new hires. I was offered to work with them. But I declined. I was already starting to get bored of it. And also, Bayantrade offered a morning job for me. I got so excited about it. I have been working in graveyard shifts for more than 3 years. So I grabbed the oppurtunity.
But I was not all-equipped with the knowledge needed for the job. But I said, I can learn anything. I did learned. But not learn to handle pressure. I was assigned in Quezon City for one of our clients and I learned the process. But not how to juggle 10 projects at the same time. Due to recession and company have limited budget, I think we were under-manned. I started crying at night about the job I was doing. This is not what I want. This is not me. I talked to my boss and told him I am resigning.
I hope I didn’t make a mistake this time. Two months after,
I am back to taking calls. And I enjoy it … for now. Haha.. I hope I get promoted again.
(by the way, a few weeks later, my boss also resigned and we were on the same company afterwards. But of course, he is an assistant VP now. And 6 months, later, he’s the Vice President already for another company)
I work as a customer care representative with one of the biggest banks in the US. We are overseas. I simply love this job because I don’t have to worry about work after work. If you know what I mean. I can file a leave anytime. Although, attendance and punctuality is a big issue. And it pays well. Some people think it’s a dead-end job. That is if you don’t have a drive and ambition. In a call center, there are a lot of openings because a lot leave the job. ahha
I was an Information Management graduate from one of the prestigious school in the Philippines. But being ‘prestigious’ does not equate from being the best and being able to produce the best. It all depends on the individual. I took a wrong choice. I dont’ blame myself, anyone or even the school for where I am now. There’s nothing to blame anyway.
I met the nicest person, my boyfriend, at work. I met friends, who until now are still my friends. I met a lot of people and I learned a lot from the work experiences I had.
My first job was at ICT, as a customer care rep, too. I was then promoted a team leader. I loved it. But the schedule is erratic, it was also a new account that I handled and management was inexperienced. I got fed up. Then I resigned. I then worked with Bayantrade, Inc. As a business analyst but my job was also like in customer service but less calls. A year and a half passed, our account decided to change from outsourced (which was me) to inhouse and they had their own office here in Manila. I trained their new hires. I was offered to work with them. But I declined. I was already starting to get bored of it. And also, Bayantrade offered a morning job for me. I got so excited about it. I have been working in graveyard shifts for more than 3 years. So I grabbed the oppurtunity.
But I was not all-equipped with the knowledge needed for the job. But I said, I can learn anything. I did learned. But not learn to handle pressure. I was assigned in Quezon City for one of our clients and I learned the process. But not how to juggle 10 projects at the same time. Due to recession and company have limited budget, I think we were under-manned. I started crying at night about the job I was doing. This is not what I want. This is not me. I talked to my boss and told him I am resigning.
I hope I didn’t make a mistake this time. Two months after,
I am back to taking calls. And I enjoy it … for now. Haha.. I hope I get promoted again.
(by the way, a few weeks later, my boss also resigned and we were on the same company afterwards. But of course, he is an assistant VP now. And 6 months, later, he’s the Vice President already for another company)
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